Sakinah Support

For help, email abdiybedel@gmail.com with the subject “Sakinah support”. Include the app version, device model, operating-system version, and the step that failed.

Common recovery steps

Calendar needs attention

Open Settings → Connected Calendars, reconnect the affected account, confirm the calendars used for busy time, and select one writable destination.

Prayer times look wrong

Open Prayer Preferences and check the city or location, timezone, calculation method, and madhab, then refresh the schedule.

Notifications are missing

Open Settings → Notifications and verify both the in-app setting and device permission.

Purchase is not recognised

Open the paywall and choose Restore Purchases while signed into the Apple account that made the purchase.

Offline schedule

Reconnect to the internet and refresh. Sakinah labels cached schedules as offline until a current server response succeeds.

Delete your account

1. Open Settings.
2. Open Account.
3. Choose Delete account and data.
4. Choose whether to keep or remove tagged Sakinah calendar events.
5. Confirm deletion.

Deletion is immediate and has no recovery period. It does not cancel an Apple subscription. If you cannot access the app, email support from the address associated with your account.

Support replies never require your password or a one-time authentication code.